Next to each review is a "Report Abuse" button. It can be used by any user, including a doctor, who believes that an express review is incorrect or contrary to the Terms and Conditions. This report is sent to the moderator, who contacts the author of the review requesting a detailed description of the situation in question, as well as information about the time and place of the visit. The author of the review has seven days to send us his explanations. If these are sent, the procedure goes on and the explanations are forwarded to the person whose abuse is reported. In any case, if the author of such a statement does not take a position regarding the reported abuse, then the review is deleted from the portal, as there is no possibility of verifying its veracity. This procedure is motivated by the interest in the authenticity of the statements published and aims to prevent the publication of untrue content on the portal.
